LINER AVAILABILITY
UNROOTED CUTTINGS
PLANT BROKERS
GENERAL INFORMATION

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      PRODUCTS, DOWNLOAD OUR AVAILABILITY

    Minimum Order and Specifications:

    There is no dollar minimum.  For shipping purposes, our box generally holds 3-4
    trays of grasses or perennials.  Note that a handling fee of $10.00 will be added to
    orders less than a full box.  Please order plants in the quantities, as outlined below

    Liners: One flat per variety.  Grasses are supplied in 10” x 20” trays with either 50
    or 72 cells/tray.  Perennials are supplied in 10” x 20” trays with
    72 cells/tray (sold as 70 cells/tray).

    Quick-Finish Plugs: One flat per variety.  Grasses are supplied in 10” x 20” trays
    with 18 (CP18) or 32 (CP32) plugs per tray.  Perennials are supplied in 10” x 20”
    trays, as CP18’s.

    Unrooted Cuttings: 500 cuttings per variety.  

    Ordering:

    We prefer to receive orders by fax or email to ensure accuracy of the order.  All
    orders must be received by Wednesday for shipping the following week.  Orders
    will be acknowledged upon receipt.

    Orders by fax:  410-658-7331
    Orders by email:  orders@chiefmountainfarms.com
    Orders by phone:  443-350-3894
    Orders by mail:  Chief Mountain Farms
                                   116 Chief Mountain Lane
                                   Port Deposit, MD  21904

    Discounts for Large Volume Orders:

    25+ trays  3%        50+ trays  5%        100+ trays  7%        200+ trays  10%

    Custom Orders:

    Custom orders for other plug sizes or for varieties not listed in our catalog are
    welcomed.  Please allow enough time for plant growth to complete your order.  A
    20% restocking fee will apply on cancelled orders.

    Customer Pick-Up at the Nursery is Welcomed:

    Please call at least 24 hours in advance to ensure that your order will be ready.  
    Pick-up days are wednesday, thursday or friday.  All pick-ups are at 116 Chiefs
    Mountain Lane.

    Shipping:

  • We use TIPPER TIE-NET to secure plugs in trays for shipping.
  • There will be a boxing charge of $1.60 per tray (3-4 trays/box).  For unrooted
    cuttings, insulated boxing charges will be $20.00 per box.
  • Shipping carriers include either Federal Express or UPS.  We can also ship by air
    freight.

    Delivery:

    We make routine deliveries in MD, PA, and NJ, as well as scheduled trips to the
    northeast  (CT, RI, MA, and NY) and Ohio.  If your ship date is flexible and you
    would prefer our truck delivery, then let us know and we will arrange the delivery.  
    A minimum order of 50 trays is required for local deliveries to MD, PA and NJ.  At
    least 200 trays for other states (although this number is flexible if the truck will be
    in your area - call to inquire).  Costs for delivery range from $1.50 - 3.50 per tray,
    depending on destination mileage and order volume.

    Phytosanitary Requirements:

    A $30 fee is applied for states that require a phytosanitary certificate.  A $50
    phytosanitary fee is charged for shipments to Canada.  Fees will be waived on
    orders greater than $2500.

    Payment Terms:

  • Prices are F.O.B. from our nursery in Port Deposit, MD.
  • Charges are payable in U.S. funds.
  • For customers with approved credit, terms are net 30 days.  You may download
    our credit application from our website (www.chiefmountainfarms.com) or call
    443-350-3894 to have one faxed or mailed to you.  A finance charge of 1.8% per
    month will be added to past due accounts.  We reserve the right to suspend
    credit and delay any further shipments on delinquent accounts.
  • Credit cards are welcomed; we accept VISA, MASTERCARD, and DISCOVER.
  • C.O.D. payments apply to customer pick-up and our truck deliveries - if credit has
    not been established prior to pick up or delivery.

    Claims:

    We guarantee our plants to be healthy and true to variety.  In some situations,
    problems may arise that warrant a claim and we will be glad to help out and meet
    your satisfaction.  Please notify us within 48 hours of delivery with any shipping
    problems (damage to boxes or plants) or questions in regards to the shipment.  
    Similarly, let us know as soon as you can of any problems with plugs not shooting,
    if your order was shipped early spring and you received vernalized, dormant plugs.

    Cancellation and Restocking Policy:

    The deadline for cancelling orders without service charges is the wednesday
    before the scheduled ship date.  If an order is cancelled after wednesday and it has
    been picked for shipment, then a restocking fee of 20% will be charged.  Shipped
    items will not be accepted for return without prior approval.  Cancellation of any
    custom orders after production is completed will automatically be subject to a 20%
    restocking and disposal fee.

Chief Mountain Farms
116 Chiefs Mountain Lane
Port Deposit, MD  21904

Phone: 443-350-3894
Fax: 410-658-7331
LINER AVAILABILITY
UNROOTED CUTTINGS
PLANT BROKERS