LINER AVAILABILITY
UNROOTED CUTTINGS
PLANT BROKERS
GENERAL INFORMATION

    Forms:

    Availability (MS Excel)        Availability (PDF)

     Credit Application (PDF)

  Minimum Order and Specifications:

    For shipping purposes, our box generally holds 3-4 trays of grasses or
    perennials.  Note that a handling fee of $10.00 will be charged on orders less
    than a full box (less than 4 trays).  Please order plants in the quantities, as
    outlined below:

       Grasses:
    - Grasses are supplied as 18, 32 or 50 plugs per tray.
    - Refer to the catalog or the current availability to determine specific sizes
       for each variety.
    - Minimum order per variety is one tray.

      Perennials:
    - Perennials are supplied as 18, 32, 50 or 72 plugs per tray.
    - Refer to the catalog or the current availability to determine specific sizes
       for each variety.
    - Minimum order per variety is one tray.
    - New for this year: the 72 plug tray will no longer be charged as 70 plugs
       per tray, but as 72 plugs per tray.

      Unrooted Cuttings:
    - 500 cuttings per variety.  


  Availability and Ordering:

    We can fax, mail or email our current availabilities upon request.  They are
    also maintained at www.chiefmountainfarms.com.   We prefer to receive
    orders by fax or email to ensure accuracy of the order.  If possible, orders
    should be received by Wednesday for shipping the following week.  Orders
    will be acknowledged upon receipt.

    Orders by fax:  866-530-8902
    Orders by email:  orders@chiefmountainfarms.com
    Orders by phone:  443-350-3894
    Orders by mail: Chief Mountain Farms
    116 Chiefs Mountain Lane
    Port Deposit, MD  21904

    Discounts for Large Volume Orders:

    25+ trays  3%        50+ trays  5%        100+ trays  7%        200+ trays  Inquire

    Custom Orders:

    Custom orders for other plug sizes or for varieties not listed in our catalog are
    welcomed.  Please allow enough time for plant growth to complete your
    order.  A 20% restocking fee will apply on cancelled orders, if production has
    been completed.

    Customer Pick-Up at the Nursery is Welcomed:

    Please call at least 24 hours in advance to ensure that your order is ready.  
    We prefer Wednesday, Thursday or Friday for pick-ups.  All pick-ups are at
    116 Chiefs Mountain Lane, Port Deposit, MD.

  Shipping:

    •  We use TIPPER TIE-NET to secure plugs in trays.
    •  For grass/perennial liners, the boxing charge is $4.00/box.  For URC,
        insulated boxing charges are $20.00/box.
    •  Shipping carriers include Federal Express or a common truck carrier.  We
        can also ship by air freight.  

  Delivery:

    We make routine deliveries in MD, PA, and NJ, as well as scheduled trips to
    the northeast  (CT, RI, MA, and NY) and Ohio.  If your ship date is flexible and
    you would prefer our truck delivery, then let us know and we will arrange the
    delivery.  A minimum order of 75 trays is required for local deliveries to MD,
    PA and NJ.  At least 200 trays for other states (although this number is flexible
    if the truck will be in your area - call to inquire).  Costs for delivery range from
    $1.00 - 3.00 per tray, depending on destination mileage and order volume.

  Phytosanitary Requirements:

    A $30 fee is applied for states that require a phytosanitary certificate.  A $50
    phytosanitary fee is charged for shipments to Canada.  Fees will be waived
    on orders greater than $2500.

  Payment Terms:

  • Prices are F.O.B. from our nursery in Port Deposit, MD.
  • Charges are payable in U.S. funds.
  • For customers with approved credit, terms are net 30 days.  You may
    download our credit application from our website (www.chiefmountainfarms.
    com) or call 443-350-3894 to have one faxed or mailed to you.  A finance
    charge of 1.8% per month will be added to past due accounts.  We reserve the
    right to suspend credit and delay any further shipments on delinquent
    accounts.
  • C.O.D. payments apply to customer pick-up and our truck deliveries - if credit
    has not been established prior to pick up or delivery.

  Claims:

    We guarantee our plants to be healthy and true to variety.  In some situations,
    problems may arise that warrant a claim and we will be glad to help out and
    meet your satisfaction.  Please notify us within 48 hours of delivery with any
    shipping problems (damage to boxes or plants) or questions in regards to the
    shipment.  Similarly, let us know as soon as you can of any problems with
    plugs not shooting, if your order was shipped early spring and you received
    vernalized, dormant plugs.

  Cancellation and Restocking Policy:

    The deadline for cancelling orders without service charges is the Wednesday
    before the scheduled ship date.  If an order is cancelled after Wednesday and
    it has been picked for shipment, then a restocking fee of 20% will be
    charged.  Shipped items will not be accepted for return without prior
    approval.  Cancellation of any custom orders after production is completed
    will automatically be subject to a 20% restocking and disposal fee.
LINER AVAILABILITY
UNROOTED CUTTINGS
PLANT BROKERS
Pennisetum Alopecuroides
Aster Eastern Star
Ajuga Burgundy Glow
Pennisetum Rubrum
Miscanthus Cosmopolitan

Chief Mountain Farms
116 Chiefs Mountain Lane
Port Deposit, MD  21904

Phone: 443-350-3894
Fax: 410-658-7331
Toll-free Fax: 866-530-8902
info@chiefmountainfarms.com